All returns must be approved, and must receive a Return Authorization (RA) number. No return will be accepted without an RA number.
Please send an email to Sales@ThisOldFlag.com requesting a Return Authorization number. Be sure to include your Order ID number and Date of purchase.
No returns will be authorized 30 days after the date of purchase.
All returns may be subject to a restocking fee. Customers are responsible for return shipping charges. Approved returns should be shipped to:
This Old Flag
10400 Twin Cities
Suite 20, MB 153
Galt, CA 95632
Authorized returns will be given a full refund or credit.
All non-defective products returned must be in 100% resalable condition.